Shipping policy
Shipping Policy
Important Announcement: Shipping Update
We regret to inform our valued customers that, due to the closure of Sendle, we are currently experiencing disruptions with our courier services. As a result, free shipping will no longer be available until further notice.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time. Thank you for your continued support.
Effective Date: 20/02/2025
1. Shipping Methods (includes processing time)
- Standard Shipping: 31-40 business days
- Expedited Shipping: 21-28 business days
2. Shipping Costs
Shipping costs are based on flat rate:
- Standard: $9.9
- Expedited: depends on quantity
3. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on our website.
4. International Shipping
We offer international shipping to select countries. Additional fees, including customs duties and taxes, may apply.
5. Delivery Issues
If your order does not arrive within the expected timeframe, please contact our customer service team for assistance.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
7. Contact Us
For any questions regarding shipping, please contact us at:
- Email: postiemodshop@gmail.com
- Phone: 0431207029